![]() Reboot the machine and initialize SophosZap again as you did above. Sophos Home Shield scanning animation will get stuck if right-click scanning an empty folder. Note: An appendable log is saved to the current user account's %Temp% folderĦ - Once SophosZap has completed its first steps you will see a prompt to Reboot and re-execute, as below:ħ. The Scan Computer button performs a full system scan on Sophos Home free version, and a quick scan for Sophos Home premium version. The same antivirus, malware protection, and web filtering technology trusted by hundreds of thousands of businesses is now yours to take home. I have a capture card in it and when i use obssl to. Protect all the computers in your home with the Sophos Home Premium, available with a free 30-day trial (no credit card required). ![]() This is also referred to as a 'right-click scan'. Paste it to the command prompt after typing cd at the front, then hit Enter:Ĥ -Start the application with the following command:ĥ - The following screen will appear and remain for several minutes whilst working: - posted in Windows 10 Support: Hi, I recently built a dedicated media server pc running windows 10 home. 3 months ago Updated Applies to: Sophos Home for Windows This article describes how to run a virus scan on a specific file/folder or drive using Sophos Home on a Windows computer. However this is occuring on other systems so am still searching for an answer. Locate SophosZap.exe in your downloads folder, right-click -> Properties.Ĭopy the Location path (in this example: C:\Users\ThisWouldbeYourUserName\Downloads) So the system is now operating normally with no freezes during a console initiated scan. Premium users can also get email support via the same professional support agents. 1 - Disable tamper protection: Sophos Home Windows -How to disable Tamper protectionģ - Open an Administrative command prompt (Right-click on command prompt and select "Run as administrator") and navigate to the file location of SophosZap.exe by typing cd followed by the location where the file was downloaded.įor example cd C:\Users\yourUserName\Downloads Who do I contact for support Sophos Home Premium users have access to professional support agents from Monday to Friday, 8 AM to 8 PM Eastern time, via a chat window on the Sophos Home Dashboard or via the Sophos Home Support Page.
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